Incident Management

Healthcare is a complex and dynamic environment that presents challenges for those responsible for delivering safe and efficient patient care. Harmful incidents or near misses represent risks and wasted resource that ultimately affect the care people receive. 

Healthcare organisations can benefit from robust systems for identifying and managing these high frequency, lower severity risks. A system which proactively identifies, investigates, analyses and manages multiple incidents provides and effective mechanism for learning and improvement.

Communio provides practical training and support on a range of methods for investigating and understanding the causes and management of incidents. Our courses include:

  • Incident Investigation and Analysis
  • Incident Management Education
  • Incident Management Trainer Education